Saturday, February 2, 2013

10-minute immigration clearance at KLIA

Clearance at immigration and luggage pickup at the airport are two common grouses of travellers.

At the Kuala Lumpur International Airport (KLIA), the first grouse could be a thing of the past. The first day of the 10-minute immigration clearance initiative at the Kuala Lumpur International Airport (KLIA) got off to a smooth start on Friday.

All 58 counters, including six auto gates, for arriving passengers would be opened during the peak hours. There are three peak hour timeframes - between 6pm-9pm, 6am-8am and 12pm-2:30pm. It was observed on Friday, despite the arrival of nearly 3,000 passengers within three hours, there was hardly any bottleneck at Immigration counters. The passengers had arrived between 6pm and 9pm.

The assurance is that the last person in the queue will be attended to in less than 10 minutes.

"If there is no issue with their documents, it will take only 45 seconds to process it and the passengers will be cleared in 10 minutes," said Immigration director-general Datuk Alias Ahmad.

He said the 10-minute clearance initiative had been applied at the Low-Cost Carrier Terminal since 2011.


Source: The Star..Smooth start for 10-minute immigration clearance initiative at KLIA


10 comments:

  1. I just walked through - no problem at all. Doyble thumbs up!

    Maybe some people don't know how to use the thing or spend a lot of time dilly-dallying in getting the passport scanned and that would hold everybody up. Even when it's their turn, they still want to chat with their friends in the queue or talk on their handphones. So inconsiderate! Like so uneducated, so uncivilsed!!! Tsk! Tsk!

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    1. Sounds like a breeze! Double thumbs up, indeed!

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  2. Imigresen Dept has raised the bar what about other depts to tarik stoking atas ?

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    1. Slowly but surely will have to. Several years ago, I was taken aback by the much-improved service in general hospitals. Very pleasantly surprised I was.

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  3. hmm, 45 second to process seems to be quite fast~

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    1. LOL - that's not quite fast. That's super-fast!

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  4. Its good. no need stuck standing there

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  5. Oh this is good news indeed! Hate to wait at the immigration!!

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